Returns

We want you to be thrilled with our products. Should it not fit your needs, you may return the product within 14 days of the shipping date. Refunds will be processed for the price the item was sold less shipping and handling. Our shipping policy at this time does not extend refunds if items are not returned within the 14 day from shipping date time frame.  

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any item that is returned more than 30 days after shipping date is not eligible for return or refund.  

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 14 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at erin@thehangervalet.com.

Exchanges 
We only replace items if they are defective or damaged within 90 days of the shipping date. If you need to exchange it for the same item, send us an email at erin@thehangervalet.com and send your item to: 6755 Rivercrest Drive , Brecksville OH 44141, United States.

Shipping
To return your product, you should mail your product to: 6755 Rivercrest Drive , Brecksville OH 44141, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.